PRIVACY

Last updated: April 2026

Phasion Live is built by AV Club Visuals. We collect as little as possible and we don't sell anything about you.

What we store

Your email address, so you can sign in and receive your license.
A hashed machine fingerprint for each device you activate, so we can enforce the 2-seat limit.
Your purchase record (subscription or perpetual) from Lemon Squeezy.
A small event log (sign-ins, license checks, device revokes) for support and fraud prevention.

We do not upload your audio, visuals, AI prompts, photos, or anything generated inside the app.
AI generation runs locally on your Mac via Draw Things. Nothing leaves your machine.
We do not track your usage, fingerprint your browser, or run analytics inside the app.

Supabase — authentication and license database (hosted in the US).
Lemon Squeezy — payment processing and subscription management.
Cloudflare — this website, plus the optional Cloudflare Tunnel that exposes your venue's audience submission page and end-of-night recap to the public internet during a show. Submissions transit Cloudflare's edge and are routed back to your Mac; nothing is retained on Cloudflare after your session ends.
Sentry — anonymous, opt-in crash reports (off by default in some builds; controllable in the app's Privacy section). Reports never include audience submissions, passwords, or IP addresses.
QR Server (goqr.me) — third-party API used in the Live Poll activity to render QR codes for the poll URL. The poll URL is sent to the API; the audience response data is never sent there.
Apple ShazamKit — when the operator enables song identification, short audio fingerprints are sent to Apple's ShazamKit service to identify the currently playing track. Subject to Apple's privacy policy.

Email hello@phasion.live to delete your account, export your data, or ask anything else.

14-day no-questions refund on both subscription and perpetual. Just email us.

If this policy changes in a way that matters, we'll email active users before it takes effect.